For many individuals navigating homelessness, the path toward stability often begins with securing fundamental necessities such as shelter, food, and clothing. In Hamilton, Ohio, the organization Serve City focuses its mission on providing these essential supports. The group operates an emergency shelter, supported housing units, a food pantry, and a clothing boutique to help residents rebuild their lives and connect with broader community resources.
Despite these efforts, the demand for assistance in Butler County currently exceeds the available capacity. Dustin Bowman, the executive director of Serve City, estimates that between 400 and 500 people in the county are experiencing homelessness. In contrast, there are only approximately 200 shelter beds and other sleeping arrangements available for those in need.
Keron, a current resident of the organization's sober housing, illustrates the impact of these services. Currently unemployed, Keron credits Serve City with providing necessities he might otherwise lack. He described the support as a significant blessing, noting that he previously had no food, drink, or clothing. Keron transitioned from living on the streets to sober housing in just two weeks, characterizing the experience as a second chance.
The organization is now seeking to improve the physical environment where these services are delivered. Bowman emphasized that the setting in which people receive help is a critical component of the recovery process. Serve City operates out of a building constructed in 1940, and much of the interior requires significant attention. Visible issues include exposed rafters, aging insulation covered in foil, and walls that have not been repainted in roughly three decades.
The planned renovation aims to address these structural and cosmetic deficiencies. The project includes enclosing the ceiling and refreshing the interior to create a brighter and more welcoming atmosphere. The goal is to ensure that the space reflects the dignity and care that every individual deserves upon entering the facility.
Bowman brings a personal perspective to this mission, having experienced homelessness himself. He understands the anxiety of not knowing where the next meal will come from and believes that a welcoming environment helps individuals feel valued. He stated that the physical facilities of an organization reflect its intent and its regard for the people it serves.
To support these efforts, WCPO 9 has launched a campaign titled Helping Hamilton. The initiative aims to raise awareness and funds for people experiencing homelessness in the Greater Cincinnati area. The Scripps Howard Fund is participating by matching the first $1,000 donated to the campaign.
Members of the community can contribute by texting WCPO9GIVES to 50155, scanning a provided QR code, or using the donation form available online. All donations are directed to the Scripps Howard Fund, a 501(c)(3) public charity, which distributes grants using the raised funds.
This campaign is a collaborative initiative between WCPO 9 and the Scripps Howard Fund. Contributions are tax-deductible and will be used to support the homeless population in the Greater Cincinnati community.







